Privacy Policy

Last updated: 22 August 2026

This Privacy Policy explains how JPCenter.lk (“we”, “us”, “our”) collects, uses, stores, and protects personal information when you use our website and digital vehicle-data services.

1. Who we are

JPCenter.lk provides online access to Japanese vehicle auction history reports, manufacture-date checks, auction sheet translations, and related digital lookup services for importers, dealers, and buyers. Our services are delivered electronically through jpcenter.lk.

2. Information we collect

• Account information: name, email address, and/or mobile phone number when you register or sign in (including via OTP verification).
• Transaction information: order references, payment status, purchased packages or credits, and billing-related metadata processed through our payment partners. We do not store full card numbers on our servers.
• Service usage data: chassis numbers or vehicle identifiers you submit for lookups, report delivery preferences, and records of reports or credits used on your account.
• Communications: messages you send to [email protected] and delivery details for email or SMS notifications.
• Technical data: IP address, browser type, device information, and basic logs needed for security, fraud prevention, and service reliability.

3. How we use your information

• To create and manage your account and authenticate you via OTP.
• To process orders, deliver digital reports, and apply purchased credits.
• To send service notifications (OTP codes, report-ready alerts, receipts, and support replies).
• To improve our platform, prevent abuse, and comply with legal obligations.
• To respond to customer support requests and resolve payment or delivery issues.

4. Sharing of information

We do not sell your personal data. We may share limited information with:

• Payment gateways (such as WebXPay, Marxpay, Dialog Genie, PayHere, and bank transfer processors) to complete transactions you initiate.
• SMS and email providers to deliver OTP codes and report notifications.
• Data source partners only as required to perform the vehicle lookup you request (e.g. chassis number submitted for a report).
• Legal authorities when required by applicable law or to protect our rights, users, or platform integrity.

5. Data retention

We retain account, order, and report records for as long as needed to provide our services, meet accounting and legal requirements, and resolve disputes. OTP codes expire automatically after a short period. You may contact us to request account-related corrections or deletion where applicable law allows.

6. Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS), access controls, and secure session handling. No online system is completely secure; please keep your login credentials and OTP codes confidential.

7. Cookies and sessions

We use essential cookies and session tokens to keep you signed in and to operate checkout and dashboard features. These are required for core site functionality.

8. Your rights

Depending on your location, you may have the right to access, correct, or request deletion of certain personal data, or to object to specific processing. Contact us at [email protected] to submit a request.

9. International users

Our services are used by customers in Sri Lanka and internationally. By using JPCenter.lk, you acknowledge that your information may be processed on servers and through providers located in Sri Lanka or other countries where our service partners operate.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest version. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact

For privacy questions or requests, email [email protected].